Auto-text your patients to come back.
clinicpilot texts your aesthetic clinic patients at exactly the right moment — 12 weeks after an anti-wrinkle treatment, 3 / 6 / 9 months for dormant patients — in your clinic's voice. Replies are classified by intent: “yes, book me” goes straight to your team. STOP, honoured instantly. Medical questions, routed to a human.
The retention texting your front desk doesn't have time for, automated.
No credit card · Sample patients in 60 seconds · GDPR DPA on request
What patients see
Demo Aesthetic
SMS · clinicpilot
Today, 10:23
10:31
clinicpilot wrote the first message the day Jane's 12-week treatment window opened. Her reply came back, was classified as a rebook intent, and surfaced to the clinic team.
Watch the 30-second ad
See how it works.
B-roll generated with Kling V3 Native 4K · narration by ElevenLabs · ambient piano by Suno · assembled with Shotstack
How it works
Four steps. No ongoing front-desk effort.
Once your patient list is in, clinicpilot runs in the background. Your team only touches the inbox when a patient says yes.
- 1
Patient has a treatment
You log the treatment in your PMS — or upload a CSV. Treatment date is the trigger.
- 2
clinicpilot schedules nudges
Engine plans the cadence: anti-wrinkle 12/14/18 weeks, GLP-1 4/8/12/16 weeks, dormant 3/6/9 months. No manual reminders.
- 3
Texts send automatically
In your clinic's voice, on the day they're due, within your quiet-hour window. SMS or WhatsApp.
- 4
Replies classified
“Yes, book me” surfaces to your team. STOP honoured instantly. Questions routed to a human.
25%
reply rate target on retention messages during the 30-day pilot
Measured against your imported patient list — see our Terms
8%
attributed rebook rate target during the pilot
A "rebook" is counted only if confirmed in your PMS within 14 days of the patient's reply
30 days
free pilot, no credit card, no contract
If we don't hit both targets you owe nothing
What changes
The retention work most clinics do manually — automated, in your voice.
Side-by-side, what a typical UK aesthetic clinic does today vs what clinicpilot handles automatically. Same outcome, fewer hours, fewer dropped patients.
Today (manual recall)
- Front desk sets a 12-week reminder by hand for each anti-wrinkle patient.
- Reminders sit in a calendar app, get postponed, sometimes forgotten.
- Dormant patients (those who didn't rebook in window) sit in your CRM for years untouched.
- Replies land in the clinic's shared inbox — the booking-intent ones get missed in the noise.
- Rebook rate from manual recall stays in single digits at most clinics we've spoken to.
- Front-desk retention work eats several hours each week, depending on patient volume.
With clinicpilot
- Engine schedules 12 / 14 / 18-week nudges automatically the moment a treatment is logged.
- Each message sends in your clinic's voice on the day it's due — not whenever someone remembers.
- 3 / 6 / 9-month lapsed-patient flow taps your dormant CRM in the background, no extra work.
- Replies classified by intent — “yes book me” surfaces to your team, STOP honoured instantly.
- Validation target: 25% reply rate, 8% rebook rate. Pilot is free if we don't hit it.
- Time spent on retention: ~30 min/week reviewing the approval queue.
Anti-wrinkle & filler rebook
12-week, 14-week, 18-week cadence. SMS or WhatsApp. Booking link inline. Your voice — not a generic chatbot.
3 / 6 / 9-month reactivation
For the patients further out — gentle, no-pressure tone at 3, 6, and 9 months. One sequence per patient, never overlapping with the rebook flow.
Replies, classified
Rebook intent? Surfaces to your team. Medical question? Routed to a human. STOP? Honoured instantly. Every message audited.
Built for UK clinics
Works alongside your existing PMS.
Your PMS handles bookings, notes, and clinic ops. clinicpilot runs the retention conversations it doesn't — nudges in your voice, WhatsApp Business API native (no SMS credits), with reply classification surfacing booking intent to your team. Bring patients in via CSV from any PMS, including Pabau, Aesthetic Nurse Software, Phorest, or a spreadsheet. We are not affiliated with or endorsed by any third-party PMS.
Designed around JCCP practitioner guidance · UK data residency (lhr1)
ROI estimate
How much rebook revenue is your clinic leaving on the table?
Plain maths: dormant patients × the rebook rate we measure in pilots × your avg treatment value. Numbers are rough — we re-run them on real data once you import a CSV.
Dormant patients/year
240
~20 per month
Estimated recovered revenue / month
£352
At our 8% pilot target rebook rate
Recovered revenue / year
£4,224
If the pilot rate holds for 12 months
Estimate based on our 8% pilot rebook target, defined in the Terms. Real numbers depend on your patient list, treatment mix, and consent rate — we re-run them on your imported CSV inside the dashboard.
How a pilot works
- Sign up — pick your vertical (aesthetic or GLP-1) and configure your clinic voice.
- Import patients — drop a CSV exported from your PMS or a spreadsheet.
- We schedule outreach — based on each patient's last treatment, automatically.
- You watch the dashboard — replies, rebooks, attributable revenue. Real numbers, every day.
Validation, not vapourware.
We measure two numbers during the 30-day pilot: reply rate (target 25%) and attributed rebook rate (target 8%). If we don't hit both, you owe nothing — exactly as set out in our Terms.
Start free pilot